Hello, I'm not sure if I post this question in the correct subforum, but I think I have a problem.
Let me explain.
I have in the past made a few order from GPM, without any problems, they have always been very punctual and correct.
However, last week I made an order for their Wariag set, the complete set with lasercut parts and metal barrels. At least, that is what I thought, till I received the package today.
What I received was the following :
- A color photocopy of the booklet's frontpage,
- lots of lasercut pages on heavy paper
- more lasercut pages on cardboard,
However, what I did NOT receive was the original booklet (the kit itself) and the metal barrels.
Just now, while writing this post I went back to their website, but I don't find the offering anymore.
Was this due to a misinterpretation of their offering from my part, or did they make a mistake and forgot the barrels and kit ?
Anyway, from previous experience, I know they don't answer to english emails, so I'm looking for someone who could help me contact them in their own language.